Wellbeing & Student Safety
Overview
Student wellbeing and safety are now explicitly named expectations under the Standards for RTOs 2025, reflecting growing concern across the sector about the duty of care RTOs owe their students. This briefing covers what wellbeing and safety look like in compliance terms: identification frameworks, support pathways, referral systems, and the documentation that demonstrates your RTO is taking its duty of care seriously.
What you will learn
- How to operationalise duty of care across the student lifecycle
- Wellbeing escalation pathways that work in the real world
- What good wellbeing evidence looks like to a regulator
- How Governing Persons should oversee wellbeing outcomes
Who should attend
- Compliance Managers and Student Support leads
- Trainers handling pastoral and wellbeing concerns
- RTO CEOs and Governing Persons with duty-of-care responsibility
- Operations Managers coordinating support services
Facilitator
Angela Connell-Richards
Angela Connell-Richards founded Vivacity Coaching & Consulting in 2009 and has spent more than 15 years helping RTOs turn the messy reality of compliance into systems that actually work. She facilitates four of the five Vivacity event series, holds a Master of Business, and is the author of The Governance Shift and 8 Critical Drivers to RTO Success. She does not facilitate from theory — every framework she shares has been used to solve a real problem for a real client.
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