Cookie Policy

    How we use cookies on our website

    This page was last updated on January 2025 and applies to citizens of Australia.

    1. Introduction

    Our website, https://vivacity.au (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

    2. What are cookies?

    A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

    3. What are scripts?

    A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

    4. What is a web beacon?

    A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

    5. Consent

    When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. You do have the right to opt-out and to object against the further use of non-functional cookies.

    You can also disable the use of cookies via your browser, but please note that our website may no longer work properly.

    6. Types of Cookies

    6.1 Technical or Functional Cookies

    Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website. We may place these cookies without your consent.

    6.2 Analytical Cookies

    We use analytical cookies to optimise the website experience for our users. With these analytical cookies we get insights into the usage of our website.

    6.3 Marketing/Tracking Cookies

    Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

    6.4 Social Media Cookies

    On our website, we have included content from Facebook, LinkedIn and other social networks to promote web pages (e.g. "like") or share on social networks. This content is embedded with code derived from these platforms and places cookies. This content might store and process certain information for personalised advertising.

    Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies.

    7. Cookies We Use

    Google Analytics

    We use Google Analytics for website statistics. Read more about Google's privacy policy.

    Cookie NamePurposeExpiration
    _gaCalculate visitor, session and campaign data2 years
    _ga_*Store and count page views2 years
    _gidStore and count page views1 day

    Complianz (Cookie Consent)

    We use Complianz to manage cookie consent.

    Cookie NamePurposeExpiration
    cmplz_*Store cookie consent preferences1 year
    cmplz_policy_idStore accepted cookie policy ID1 year

    Facebook

    We use Facebook for social media integration and advertising. Read more about Facebook's privacy policy.

    Cookie NamePurposeExpiration
    _fbpTrack visits across websites for advertising3 months
    _fbcStore last visit information2 years

    Google Ads

    With marketing consent, we use Google Ads to measure confirmed Clarity Call bookings and paid event registrations from our ads, and to improve ad delivery. No name, email, phone or form answers are sent. See our Privacy Policy and Google's business data and privacy information.

    Cookie NamePurposeExpiration
    _gcl_auLink ad clicks to conversions on our site90 days
    _gcl_awStore the Google Ads click identifier90 days

    LinkedIn Insight Tag

    We use LinkedIn Insight Tag for B2B marketing attribution and conversion tracking. Read more about LinkedIn's privacy policy.

    Cookie NamePurposeExpiration
    li_sugrStore browser details for ad targeting3 months
    bcookieStore browser identifier1 year
    lidcData centre selection and load balancing24 hours
    UserMatchHistoryLinkedIn Ads ID syncing30 days
    AnalyticsSyncHistoryStore information about sync with analytics30 days
    li_fat_idMember indirect identifier for conversion tracking30 days

    Keap (Infusionsoft)

    We use Keap for web tracking and marketing automation. Read more about Keap's privacy policy.

    Cookie NamePurposeExpiration
    _inf_*Track website visitor behaviour for marketing1 year

    Metricool

    We use Metricool for social media analytics and marketing performance tracking. Read more about Metricool's privacy policy.

    Cookie NamePurposeExpiration
    beTrackerTrack website visitor behaviour for marketing analytics1 year

    8. Managing Your Cookie Preferences

    You can manage your cookie preferences in several ways:

    • Browser settings: Most browsers allow you to control cookies through their settings. You can block or delete cookies, or set your browser to notify you when a cookie is being placed.
    • Our consent tool: When you first visit our website, you can choose which types of cookies to accept through our cookie consent banner.

    How to manage cookies in different browsers:

    9. Your Rights

    You have the following rights with respect to your personal data:

    • The right to know what personal data is being collected
    • The right to know whether personal data is sold or disclosed and to whom
    • The right to say no to the sale of personal data
    • The right to access your personal data
    • The right to request deletion of your personal data
    • The right not to be discriminated against for exercising your privacy rights

    10. Changes to This Cookie Policy

    We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies.

    Contact Us

    If you have any questions about this Cookie Policy or our use of cookies, please contact us:

    Vivacity Coaching & Consulting Pty Ltd
    ABN: 40 140 059 016
    PO Box 325, Adamstown NSW 2289