Training Support & Reasonable Adjustments
Overview
Training support and reasonable adjustments are now framed under the Standards 2025 as essential elements of inclusive, equitable training delivery. This briefing covers what compliant support looks like in practice: identifying student needs, designing reasonable adjustments that don't compromise assessment integrity, and the documentation that demonstrates you're meeting your duty of care to every learner who enrols.
What you will learn
- How to deliver inclusive support without compromising assessment integrity
- A decision framework for reasonable adjustment requests
- Documentation that protects students, trainers and the RTO
- How to coach trainers through complex adjustment decisions
Who should attend
- Compliance Managers and Quality Coordinators
- Student Support and Learning Support staff
- Trainers handling adjustments in delivery
- RTO Managers updating support policies
Facilitator
Angela Connell-Richards
Angela Connell-Richards founded Vivacity Coaching & Consulting in 2009 and has spent more than 15 years helping RTOs turn the messy reality of compliance into systems that actually work. She facilitates four of the five Vivacity event series, holds a Master of Business, and is the author of The Governance Shift and 8 Critical Drivers to RTO Success. She does not facilitate from theory — every framework she shares has been used to solve a real problem for a real client.
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