Student Wellbeing Systems and Duty of Care
Overview
Duty of care is where good intentions meet operational reality. This 4-hour workshop builds out a practical student wellbeing system for your RTO: identification protocols, escalation pathways, external referral networks, trainer training requirements, and the documentation that holds up if something ever goes wrong. By session end, you'll have a wellbeing system design ready for governance approval.
What you will learn
- A wellbeing system that holds up if something goes seriously wrong
- How to operationalise duty of care across the student lifecycle
- Escalation pathways that protect students and the RTO
- Documentation Governing Persons can rely on
Who should attend
- Student Support and Wellbeing leads
- Trainers handling pastoral concerns
- Compliance Managers updating wellbeing policies
- RTO CEOs and Governing Persons with duty-of-care responsibility
Facilitator
Angela Connell-Richards
Angela Connell-Richards founded Vivacity Coaching & Consulting in 2009 and has spent more than 15 years helping RTOs turn the messy reality of compliance into systems that actually work. She facilitates four of the five Vivacity event series, holds a Master of Business, and is the author of The Governance Shift and 8 Critical Drivers to RTO Success. She does not facilitate from theory — every framework she shares has been used to solve a real problem for a real client.
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