Self-Assurance & Continuous Improvement Systems
Overview
Self-assurance is the central operating principle of the Standards for RTOs 2025 — the regulator now expects you to identify, monitor, and continuously improve your own performance rather than waiting for an audit to surface issues. This 4-hour workshop builds out a working self-assurance system for your RTO: indicators, monitoring cadences, review cycles, action tracking, and the governance reporting that closes the loop. By session end, you'll have a self-assurance framework you can deploy immediately.
What you will learn
- What self-assurance actually requires under the Standards for RTOs 2025
- A practical CI cycle that produces evidence the regulator expects
- How to set CI priorities tied to risk, not just convenience
- How Governing Persons should oversee self-assurance outcomes
Who should attend
- Compliance Managers and Quality Coordinators
- RTO CEOs, Owners and Governing Persons
- Operations Managers responsible for CI systems
- Lead Trainers contributing to CI outcomes
Facilitator
Angela Connell-Richards
Angela Connell-Richards founded Vivacity Coaching & Consulting in 2009 and has spent more than 15 years helping RTOs turn the messy reality of compliance into systems that actually work. She facilitates four of the five Vivacity event series, holds a Master of Business, and is the author of The Governance Shift and 8 Critical Drivers to RTO Success. She does not facilitate from theory — every framework she shares has been used to solve a real problem for a real client.
View facilitator profile