RTO Success 2026: Mastering the 8 Critical Drivers
Overview
The opening masterclass of the 8 Critical Drivers series for 2026. Angela introduces the full framework — Marketing & Growth, Leadership & Culture, Student & Client Engagement, Industry Partnerships & Networking, Systems & Innovation, Training Innovation & Alignment, Financial Sustainability & Growth, and Governance, Quality & Compliance — and shows how these eight drivers interconnect to determine whether an RTO thrives or stagnates. This session sets the strategic foundation for the year ahead and gives you the diagnostic lens to identify where your RTO's biggest opportunity sits.
What you will learn
- The 8 Critical Drivers framework and how the levers interconnect
- A diagnostic lens for identifying your RTO's biggest opportunity
- How to use the framework to set strategic priorities for the year
- How to track strategic progress alongside compliance and operational metrics
Who should attend
- RTO CEOs and Owners
- General Managers and senior leadership teams
- Strategic Planning and Business Development leads
- Governing Persons setting direction for the year ahead
Facilitator

Angela Connell-Richards
Angela Connell-Richards founded Vivacity Coaching & Consulting in 2009 and has spent more than 15 years helping RTOs turn the messy reality of compliance into systems that actually work. She facilitates four of the five Vivacity event series, holds a Master of Business, and is the author of The Governance Shift and 8 Critical Drivers to RTO Success. She does not facilitate from theory — every framework she shares has been used to solve a real problem for a real client.
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