Reasonable Adjustments & Student Support
Overview
Reasonable adjustments are where trainers face one of the hardest balancing acts in their work: supporting individual student needs without compromising the integrity of assessment. This session walks through the practical decision-making process: identifying when adjustments are needed, designing adjustments that preserve assessment validity, documenting the rationale, and recognising when an adjustment crosses into changing the standard being assessed.
What you will learn
- A clear line between supporting a student and changing the standard
- Adjustment decisions that protect the student and the qualification
- Documentation that holds up at audit
- How to escalate confidently when an adjustment crosses the line
Who should attend
- Trainers and Assessors handling adjustment requests
- Lead Trainers coaching delivery teams
- Student Support and Learning Support staff
- Training Coordinators supporting adjustment decisions
Facilitator
Angela Connell-Richards
Angela Connell-Richards is the CEO and Founder of Vivacity Coaching & Consulting and the host of the RTO Superhero Podcast. Angela leads Vivacity's training and advisory work for RTOs across Australia, with a particular focus on governance, compliance, and the Standards for RTOs 2025.
View facilitator profile