Leadership that Drives Compliance Culture & Performance

Overview
Driver 2 — Leadership & Culture — is where compliance either becomes everyone's job or nobody's. This masterclass covers what compliance-positive leadership actually looks like in an RTO: how governing persons set tone, how senior leaders model expectations, how managers operationalise expectations, and how the whole team comes to treat compliance as a marker of professional pride rather than an external imposition.
What you will learn
- The leadership practices that make compliance everyone's job
- How to build accountability without creating fear-based culture
- A framework for embedding quality into team rituals and reviews
- How to coach managers to lead compliance conversations confidently
Who should attend
- RTO CEOs, Owners and General Managers
- Heads of Department and Team Leaders
- Compliance and Quality Managers building culture
- HR and People & Culture leads supporting RTOs
Facilitator

Angela Connell-Richards
Angela Connell-Richards founded Vivacity Coaching & Consulting in 2009 and has spent more than 15 years helping RTOs turn the messy reality of compliance into systems that actually work. She facilitates four of the five Vivacity event series, holds a Master of Business, and is the author of The Governance Shift and 8 Critical Drivers to RTO Success. She does not facilitate from theory — every framework she shares has been used to solve a real problem for a real client.
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