Information & Transparency
Overview
Information and transparency sit at the heart of the Outcome Standards 2025. This Inside VET session unpacks what your students, prospective students, and the regulator now expect to see — clear marketing, transparent fee information, honest course outcomes, and accessible pre-enrolment information that holds up to scrutiny. Angela walks through the practical steps to audit your current information practices and close any gaps before they become findings.
What you will learn
- What students must see at every pre-enrolment touchpoint
- How to align website, brochure and enrolment information to the Standards
- Common transparency gaps that surface at audit
- A review checklist for the next 30 days
Who should attend
- Compliance Managers and Quality Coordinators
- Marketing and Admissions leads
- RTO Managers and Operations Managers
- CEOs of small RTOs reviewing their own information
Facilitator

Angela Connell-Richards
Angela Connell-Richards founded Vivacity Coaching & Consulting in 2009 and has spent more than 15 years helping RTOs turn the messy reality of compliance into systems that actually work. She facilitates four of the five Vivacity event series, holds a Master of Business, and is the author of The Governance Shift and 8 Critical Drivers to RTO Success. She does not facilitate from theory — every framework she shares has been used to solve a real problem for a real client.
View facilitator profile