Client Overview:
MCC Adelaide, part of the global Multi-Color Corporation (MCC), is an Enterprise Registered Training Organisation dedicated to delivering high-quality training and assessment services. Known for its expertise in labeling solutions, MCC plays a crucial role in enhancing brand connections with consumers through innovative packaging. Initially engaging Vivacity Coaching & Consulting in 2018 under our KickStart Package, MCC Adelaide successfully achieved initial registration with ASQA. Following this, they continued as a Ruby Superhero Member, receiving ongoing consulting and compliance support.
Challenges:
As an Enterprise RTO, MCC Adelaide needed to maintain compliance with ASQA standards while ensuring their training and assessment processes met the highest quality benchmarks. The organisation required expert guidance for ASQA submission reviews, assessment reviews, and ongoing compliance with the VET Quality Framework.
Solutions Provided:
Vivacity Coaching & Consulting has been a committed partner in supporting MCC Adelaide through various initiatives:
- Initial Setup and Documentation: Facilitated meetings to clarify audit submission requirements and reviewed TAS, DAPs, and session plans.
- Communication and Follow-ups: Maintained regular communication with Chris Dean, the RTO Manager, to ensure timely document submission and provided detailed feedback on outstanding items.
- Audit and Compliance: Assisted with ASQA submission and audit preparation, advised on compliance with regulatory requirements, and validated assessment tools and strategies.
- Workshops and Training: Organised workshops for RTO compliance and assessment validation, offering ongoing support for training and assessment strategies.
- Membership Package: Provided a complete suite of compliance documentation tailored to MCC and regularly updated. Advised on membership package needs for reviewing updated qualifications and finalising or renewing consulting packages as required.
Results:
Through this partnership, MCC Adelaide has successfully maintained compliance with ASQA standards and enhanced its training and assessment processes. The organisation has made significant progress in document updates, audit preparation, and industry consultation. Chris Dean and his team have expressed satisfaction with the comprehensive support and guidance provided.
Testimonial:
"Vivacity Coaching & Consulting has been an essential partner in our compliance and training journey. Their expertise and tailored support have empowered us to maintain high standards and achieve compliance with ease. We highly recommend Vivacity to any RTO seeking comprehensive compliance solutions." - Chris Dean, RTO Manager, MCC Adelaide
