Beverly Pastor

    Beverly Pastor

    Sales Operations & Client Engagement Coordinator, Vivacity Coaching and Consulting

    Professional Overview

    Beverly Pastor supports Vivacity's business growth through structured lead engagement and sales operations coordination within the Business Growth Team.

    Her role focuses on prompt and professional contact with prospective clients, booking and confirming qualified appointments, maintaining clean and accurate CRM data, and ensuring a consistent first-contact experience.

    This is an execution-focused role supporting revenue flow through lead engagement and appointment setting, without sales closing or pricing authority.

    Areas of Expertise

    Lead engagement and follow-up
    Appointment setting and calendar coordination
    Re-engagement of warm and dormant leads
    CRM data entry and pipeline maintenance
    Tracking lead status and next actions
    Preparing briefs for scheduled sales meetings
    Supporting post-meeting follow-up actions

    Sector Experience

    Beverly handles lead generation and outreach within defined operational parameters. This includes sourcing and identifying leads through approved channels, conducting first-touch outreach using approved scripts, and maintaining professional communication with consistent follow-up timeframes.

    Her CRM and pipeline responsibilities include maintaining accurate records, ensuring the pipeline reflects real-time status, tracking outcomes and escalation flags, and supporting data integrity for reporting and decision-making.

    Beverly is authorised to contact prospects, schedule and manage appointments, and update CRM and pipeline data. She does not negotiate pricing or terms, close sales, or make commercial or strategic decisions.

    Role Within Vivacity

    As a member of the Business Growth Team, Beverly works closely with the Sales Manager and operates under Integrator-defined systems and workflows.

    She escalates lead risks or issues appropriately and ensures prospective clients receive prompt, professional engagement from their first point of contact with Vivacity.

    Beverly's contribution ensures a consistent client experience and supports revenue operations through reliable appointment coordination and CRM discipline.

    Approach to Client Engagement

    Beverly's work is guided by core principles that prioritise practical outcomes.

    1

    Prompt follow-up

    2

    Clear communication

    3

    Professional tone

    4

    Accurate record-keeping

    5

    Consistent execution

    Who Beverly Works With

    Prospective clients
    Sales Manager
    Executive Operations Manager (Integrator)
    Internal delivery and support teams
    Professional client engagement
    Strong CRM discipline
    Reliable appointment coordination
    Execution-focused role clarity

    Your First Point of Contact at Vivacity

    Beverly ensures prospective clients are engaged promptly and appointments are booked efficiently. Book a Clarity Call to discuss your compliance needs.

    Book a Clarity Call