
Beverly Pastor
Sales Operations & Client Engagement Coordinator, Vivacity Coaching and Consulting
Professional Overview
Beverly Pastor supports Vivacity's business growth through structured lead engagement and sales operations coordination within the Business Growth Team.
Her role focuses on prompt and professional contact with prospective clients, booking and confirming qualified appointments, maintaining clean and accurate CRM data, and ensuring a consistent first-contact experience.
This is an execution-focused role supporting revenue flow through lead engagement and appointment setting, without sales closing or pricing authority.
Areas of Expertise
Sector Experience
Beverly handles lead generation and outreach within defined operational parameters. This includes sourcing and identifying leads through approved channels, conducting first-touch outreach using approved scripts, and maintaining professional communication with consistent follow-up timeframes.
Her CRM and pipeline responsibilities include maintaining accurate records, ensuring the pipeline reflects real-time status, tracking outcomes and escalation flags, and supporting data integrity for reporting and decision-making.
Beverly is authorised to contact prospects, schedule and manage appointments, and update CRM and pipeline data. She does not negotiate pricing or terms, close sales, or make commercial or strategic decisions.
Role Within Vivacity
As a member of the Business Growth Team, Beverly works closely with the Sales Manager and operates under Integrator-defined systems and workflows.
She escalates lead risks or issues appropriately and ensures prospective clients receive prompt, professional engagement from their first point of contact with Vivacity.
Beverly's contribution ensures a consistent client experience and supports revenue operations through reliable appointment coordination and CRM discipline.
Approach to Client Engagement
Beverly's work is guided by core principles that prioritise practical outcomes.
Prompt follow-up
Clear communication
Professional tone
Accurate record-keeping
Consistent execution
Who Beverly Works With
Your First Point of Contact at Vivacity
Beverly ensures prospective clients are engaged promptly and appointments are booked efficiently. Book a Clarity Call to discuss your compliance needs.
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